The Leading Edge:
2 Things I Learned From My Grandmother

“She was always one to find the good in people, encouraging them to be more and think more of themselves and others.”

– Mike Harbour, certified John Maxwell Team Coach, Speaker & Teacher

In my home, there was a lack of leadership, or least what I would describe today as effective leadership. My parents and their relationship were quite dysfunctional and filled with violence and abuse toward one another and the kids they were charged with leading. Looking back on my and my sibling’s childhood today has made me realize just how blessed I was to learn some of the lessons from my parents and to have some good grandparents and in particular my grandmother. I called her Mamaw.

My grandmother had grown up during the Depression and was forced to drop out of school in the 8th grade to help take care of her family. This was a responsibility in those days that we often do not see or appreciate today. Mamaw was a strong woman with a very compassionate heart. Just this past weekend, my dad, uncle and I were talking about her and how tough she was, and what kind of disciplinarian she was when the two of them were growing up.

Mamaw died in 1998, but there are still people in my hometown who talk about her and remember the kind of woman she was in the community. She did not look for awards and didn’t socialize with everyone, attend the social clubs, or any of those things; what she did was love people. She mostly loved them with her home cooking. She knew the way to a person’s heart was to feed them…and feed them well!

Mamaw was in business for all her life in a community of 10,000 people. She was in retail for many years running a Sear’s and Robuck service center, and later helped my dad run his paint, flooring, and home furnishings business. She was the face of the business and did not let the lack of a high-school education stop her from being more in her life, giving back to her family and serving those in her community. She was a classy woman who always liked to look nice in public, but could clean a fish and cook up a mean meal too. Her pan-fried chicken and mashed potatoes were better than any I have ever had since.

These are two things I learned by watching my grandmother:

1. People matter.
I’m still not sure to this day how she treated everyone with so much respect, even when, in my opinion, many didn’t deserve it. She modeled greatness in this area of her life and it has certainly helped me be a better person because of it. I am reminded of John Maxwell’s Law of Connection where he teaches, “Touch a heart before you ask for a hand.” Mamaw was a master at touching people’s hearts and leaving them feeling good about themselves.

Today, 18 years after her death, people still talk about her and how she made them feel. She truly lived out the principle Maya Angelou shared: “People may not remember what you said, but they will always remember how you made them feel.”

2. Grit Matters.
Leadership and life can be brutal sometimes. You will get kicked and knocked down from time to time. This is no reason to blame others, give up and seek a handout from someone else. Mamaw quit school to help her family. She never used this as an excuse to not serve and provide. Her husband whom she was married to for just shy of 50 years before his death had two engineering degrees. No one outside of our family remembers him. He was a good man who worked hard and provided for his family, but he didn’t leave a lasting impact outside of his home.

It was not until many years later and maybe even after her death that I really came to appreciate her as a leader in our family. There was plenty of dysfunction around her, but she never let it show in her character. She loved even those who it might have been so easy for the rest of us to dislike. She was always one to find the good in people, encouraging them to be more and think more of themselves and others, and to treat others with respect.

As a business woman and entrepreneur, sometimes she was mistreated and taken advantage of. Mamaw never let this affect her…oh, I’m sure on the inside her ego would take a hit, but I never saw her mistreat, talk badly of, or gossip about others.

Mamaw was a grinder. She was tough, and when her back was against the wall with family issues or in her business ventures, she just kept persevering and showed a grit to the rest of us that I have rarely seen in others.

In John’s book The 15 Invaluable Laws of Growth he shares the Law of Expansion. “Growth always increases your capacity.” Mamaw may have had only an 8th grade education, but she never quit expanding. This increased her capacity and helped her leave an impact with lasting influence on my life and many others.

Where do you need to show people they matter? Where do you need to keep grinding?

About Mike:
leadership qualitiesIn a world screaming for leadership, Mike believes leadership is the difference maker and the deal breaker. It’s how we grow organizations. It’s how we impact lives. But, as you also know, leadership cannot be an idea we simply talk about; leadership is the action we must live out.

Mike’s depth of leadership experience has tested his ideas and philosophy while serving in the United States Army as a US Army Soldier/Officer and the healthcare industry. Building on this experience and success Mike has become a leading Founding Partner on the world-renowned John C Maxwell Team as a Certified Coach, Trainer, and Speaker. He has spent the last 20 years helping companies build teams that drive results!

Because of his action-oriented style, Mike is sought out to lead projects and teams for the John Maxwell Team, where he is a leader on the President’s Advisory Council, A Peer Teaching Partner sharing his experience with thousands of leaders around the globe, and a leader for the John Maxwell Leadership Award where hundreds have been nominated and interviewed.

He is a sought-after speaker for events, teams and organizations seeking results and change in the way their leaders lead.

If you want to find out more from Mike check him out at: www.harbourresources.com